RETURNS & EXCHANGES
Our policy is valid for 15 days. If 15 days have passed since your purchase, unfortunately, we cannot provide you with a refund or exchange.
To be eligible for return, your product must be unused and in the same condition as the product you received. It must also be in the original packaging.
Other non-returnable items:
gift card
Refund (if applicable)
After receiving and reviewing your return, we will send you an email to notify you that we have received your returned product. We will also notify you to approve or reject your refund.
If you are approved, we will process your refund and automatically add the credit limit to your credit card or original payment method within a certain number of days.
Delayed or lost refund (if applicable)
If you have not received a refund, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to be officially released.
Next contact your bank. There is usually some processing time before refunds.
If you’ve completed all of these actions but haven’t received a refund, please contact us at services@gdme.us.
Sale items (if applicable)
Only regular-priced items can be refunded. Unfortunately, special-priced items cannot be refunded.
Communication (if applicable)
We only replace defective or damaged items. If you need to replace the same item, please send the necessary damaged photos to services@gdme.us, and send your item to 9595 Utica Ave, Rancho Cucamonga,Ca 91730.Receiver:Kobe Wu.
To be eligible for return, your product must be unused and in the same condition as the product you received. It must also be in the original packaging.
Other non-returnable items:
gift card
Refund (if applicable)
After receiving and reviewing your return, we will send you an email to notify you that we have received your returned product. We will also notify you to approve or reject your refund.
If you are approved, we will process your refund and automatically add the credit limit to your credit card or original payment method within a certain number of days.
Delayed or lost refund (if applicable)
If you have not received a refund, please check your bank account again first.
Then contact your credit card company, it may take some time for your refund to be officially released.
Next contact your bank. There is usually some processing time before refunds.
If you’ve completed all of these actions but haven’t received a refund, please contact us at services@gdme.us.
Sale items (if applicable)
Only regular-priced items can be refunded. Unfortunately, special-priced items cannot be refunded.
Communication (if applicable)
We only replace defective or damaged items. If you need to replace the same item, please send the necessary damaged photos to services@gdme.us, and send your item to 9595 Utica Ave, Rancho Cucamonga,Ca 91730.Receiver:Kobe Wu.
You will be responsible for paying the shipping cost of the returned merchandise. Shipping costs are not refundable. If you receive a refund, the return shipping fee will be deducted from your refund.
Depending on where you live, the delivery time of your replacement product may vary.
All returned items should use traceable transportation services or purchase transportation insurance. We do not guarantee that we will receive your returned item.